WORTHINGTON, OHIO, USA, January 14, 2022 /EINPresswire.com/ — There are days when business just can’t be business as usual. One of these events is when an employee receives a serious diagnosis. An event like this can cause extreme distress in work and home life, leaving an employee wondering how to juggle it all.
A serious diagnosis can also lead to additional medical travel which can put a strain on work and finances. Employers are not always equipped to deal with these types of events and may not be able to provide effective support with the necessary finesse or experience, which is where healthcare advocates can help. the difference.
What is a Health Advocate?
Studies show that only 70% of patients have a healthcare advocate, including a family member or friend. A healthcare advocate is there to provide support, an extra pair of ears, and help manage appointments.
From an employer’s perspective, the healthcare advocate bridges the gap between company and employee by providing support when needed. This alleviates stress at work and ensures that the employer has insight into events, without infringing on the employee’s privacy.
How can health advocates help?
A healthcare advocate provides much-needed assistance in navigating options for employees diagnosed with a critical illness.
Discuss the options provided by the current medical coverage provider
Not all health insurance plans are the same, even within the same company, as there are different types of plans and levels of coverage. A health care advocate will discuss the options available to the employee under their current plan, such as which specialists are in the network, the number of appointments available, and the scope of treatment options available.
Coordinate initial doctor and specialist appointments
Before a treatment plan begins, it is best to receive a second opinion and meet with an expert in the field to discuss treatment options. The health advocate can arrange these appointments and find doctors and specialists who are preferred by the health insurance plan if the plan requires members to use a specific network of providers.
Develop a treatment plan strategy
Faced with a serious diagnosis, it is essential to develop a treatment strategy. For example, cancer requires a treatment plan and can move from one treatment option to another. A patient may need to switch from radiation therapy to chemotherapy to improve their chances of stopping the spread or even allowing the cancer to go into remission. A proper treatment plan allows the health care advocate to liaise with the employer to create a work schedule that will allow the employee to undergo treatment and have time to recover.
Follow the claims process
Endless tests and procedures can quickly drain available funds, healthcare advocates can help employees manage all payments. They may also be able to provide a list of cheaper alternatives that are still part of the accepted medical network. For example, the defender may suggest taking blood tests at certain labs, which might be more cost effective than at a hospital.
Routine testing and ongoing therapy can also quickly erode savings or medical benefits, and savvy health care advocates could factor in the varying costs of these procedures and steer patients accordingly. For example, radiation therapy can cost anywhere from $5,270 to $14,155 and knowing which procedure and center offers the best rates can save patients thousands of dollars. They can also help with denied claims, providing advice on appealing those decisions.
Another feather in a health care advocate’s hat is their ability to review claims and return errors for correction, which can add hundreds or even thousands to the patient’s account.
Coordinate care plan
Some diagnoses require more than medication; for example, support equipment such as oxygen tanks, monitors, and emergency buttons may be prescribed. Healthcare advocates can help employees find healthcare, find out which ones are covered by their medical insurance, and handle claims.
End of treatment
At the end of the treatment process, the employee may be fit to return to their normal work duties. Otherwise, they may need access to remote work or hospitalization for medical reasons. A healthcare advocate can help you navigate this process, working with the employer to find the best possible solution.
Families often don’t know how to support a family member facing a difficult medical diagnosis. With the help of a healthcare advocate, family members can be informed about the treatment plan, what to expect after treatment sessions, the effect of medications and the path to recovery. healing.
The importance of working with a healthcare advocate for your business
A Healthcare Advocate is a wellness benefit that allows you to care for your employees with the knowledge and level of finesse needed to deal with a serious diagnosis. Not only does this foster a good relationship with your employee, but it ensures that they are taken care of, which helps you empathize with your team.
Health care advocates are trained
They are professionals in their field, knowing how to provide the best support to employees affected by terminal or serious diagnoses. It’s not easy to guide staff through the steps required to work with medical insurance providers, even though it’s a company benefit. This is why this service is often taken care of by a professional.
There are legal reasons to use health lawyers
It’s important for employees to know what their options are in terms of sick leave, working through medical-legal jargon, and getting legal paperwork in place before serious proceedings. Employers are not always equipped to help employees navigate these legal procedures and could lead to a liability issue if incorrect advice is given.
Healthcare Advisors Help Navigate an Employee’s Serious Diagnosis
As an employer, you want the best for your employees. This means supporting them in the most optimal way as they navigate life’s most difficult journeys. When it comes to a medical diagnosis, it’s important to have the right team on your side to help you help your employee make important decisions about their care and support system.